Therapy sessions and fees
Each therapy session has a guide set out as to the total duration. Sessions range from 1 hour to 2 hours. On booking I will clarify with you the expected duration. The session duration may be subject to change. The Therapist reserves the right to shorten a session or indeed lengthen it if the therapist feels it is in the best interest of the client.
Fees will be advised on booking and conformation of your – the Client(s) session. You can refer to the website for current Fee’s however Responsive therapy reserve the right to alter prices depending on operating costs of varying consulting rooms and locations. Prices, Locations, and session timings may change or differ from our promotional material and website, we will do our best to keep you updated however we reserve the right to change or update details at our convenience.
If I cancel a session
I will only cancel a session if I am ill, or in an emergency. I will offer you a replacement session at a mutually agreeable time. I will not offer any form of financial compensation other than the session fee for the cancelled session if it was paid in advance.
How to cancel a session
You can cancel an appointment or reschedule for a different time by e-mail, text or phone.
Cancellations:
We understand that you have busy and sometimes unpredictable lives, if you need to cancel an appointment please give at least 48 hours’ notice. Any appointments cancelled with less than 48 hours’ notice will regrettably incur a cancellation fee of £40.
Clients turning up late
If you know that you are going to be late, then please let me know as soon as possible. I will endeavour to still give you the allotted session time, however I may not be able to if I have another client booked very soon after your appointment.
If I (Responsive Therapy) am running late
Occasionally but very rarely I may be late. This may be for a number of reasons such as delays on public and private transport during travel between offices, or for other personal reasons. I will endeavour to let you the client(s) know as soon as it is safe and possible to do so. This of course depends on weather I have been given the correct contact information from you the client. I will always give you more time in a session to compensate where possible or cancel the session and rebook another at a mutely agreeable time.
Subsequent Sessions
If needed subsequent sessions can be booked – this is normal. We will evaluate your therapy together at the beginning and end of each session. We try to be as effective and brief as possible however sometimes multiple sessions will be needed. In the unlikely event that the therapy is not effective then I will suggest that therapy ends at the earliest opportunity and I will help to advise on alternative routes if you so wish.
Between Sessions
You may be given tasks or homework between therapy sessions. These tasks will be clearly explained and designed to strengthen and compliment the therapy done during session time. It is expected that you the client will treat the tasks seriously and take full responsibility for them and your therapy in general.
Payment
Payment must be made by cash or *cheque at the end of each session. You may pay in advance if you wish, should there be a fixed number of therapy sessions.
*Cheque payments must be made with a bankers card
Privacy
As a client or potential client all information you provide, including your contact details will be held in the strictest confidence. Any details that you disclose are used solely for the purpose of providing you, the client (s), with a professional standard of care. Your confidentiality and privacy will be respected at all times.
Your private information will not be released to anyone without a written authorisation from you, except as provided for by law. You have a right to be allowed access to my written record about you. I may also, with your agreement, record our session.
This privacy policy does not however apply to Child Protection Issues and should you share anything with us that indicates a child or young person is at risk or potential risk we have the statutory duty to report this to the relevant authorities.
Standards of behaviour
You (the client(s)) will agree by the terms set out by responsive therapy in the interest of your personal safety and that of the therapists.
You agree not to come to sessions under the influence of alcohol or recreational drugs, except those medications prescribed by your doctor.
Clients attending their session under the influence of alcohol or recreational drugs or who demonstrate violent and or abusive behaviour will be refused treatment and asked to leave the premises.
I or any responsive therapy practioners and trainers will agree to treat you with respect and without discrimination and treat with professionalism the trust you put in us, In return, you undertake not to harm yourself, or any other person, including me, or any property belonging to either me or any other person.
The therapist reserves the right to refuse treatment if he/she feels uneasy/intimidated or otherwise concerned and may also refuse any further therapy.
Disclaimer
This website is provided for information only and is not intended to replace a consultation with your GP or other healthcare professional. In all cases I recommend that you do seek advice from your medical GP before seeking treatment with us especially if you are in any doubt about your health and well being or particularly your mental health.
No therapy session should come with a guarantee and responsive therapy does not guarantee that your course of treatment will be successful. We will not issue any form of financial compensation. You the client must enter into the therapeutic or coaching relationship in the full understanding that you are ultimately responsible for creating your own results and a therapist will not have control over you and subsequently cannot make you change against your will or carry out any destructive or illegal behaviours or symptoms against your own will.
Responsive therapy is a therapeutic service only, providing Hypnotherapy and Psychotherapy.
Smoking cessation and weight loss sessions, although advertised as being fast and effective treatments may not always result in instant success following one session for everyone. It is that possible more treatments may be needed. These will be charged as advertised and agreed between client and therapist.
The associations and governing bodies to which responsive therapy is a member are relevant to Hypnotherapy only.
The information provided by responsive therapy on this website should not be considered as medical advice. The information provided is for basic reference only.
REVISIONS TO THIS WEBSITE AND OUR PUBLICITY MATERIAL
www.responsivetherapy.co.uk is a dynamic website. This site and its content will change frequently. You may not assume that it remains the same and you agree to check the policy each time you visit the site for any changes. We will not notify you as a user of this site of any changes to our terms and policies or any content via email, any social notification site, post, telephone, SMS or otherwise. Your continued use of this site always evidences your acceptance of the Terms and Conditions for www.resposnivetherapy.co.uk or any modifications including that of our printed, audio visual publicity material.
Responsive Therapy reserves the right to alter prices depending on operating costs of varying consulting rooms and locations. Prices, Locations, and session timings may change or differ from our promotional material and website, we will do our best to keep you updated however we reserve the right to change or update details at our convenience.
COMPLAINTS PROCEDURE
If for any reason you have a complaint about a hypnotherapist, you can make a complaint to the associations of which they are a member.
Copyright and Trade Marks
All materials on this web site are the copyright of Responsive therapy and Tim Houghton, or are reproduced with permission from other copyright owners. All rights are reserved. The materials on this web site may be retrieved and downloaded solely for personal use. No materials may otherwise be copied, modified, published, broadcast or otherwise distributed without the prior written permission. Responsive Life (weight loss), Responsive Training, and Responsive Stop (smoking cessation) are also owned, devised and copyright of Tim Houghton Responsive Therapy, including logos, literature, and course contents.
